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Returning a product on Hottie Pooh is simple, all you have to do is log on to your Hottie Pooh account and click on the orders option. Once you click on orders, you will be taken to a page where all orders are listed.
1. The orders which are already delivered will have Return/Exchange option. You have to select the order which you want to return. Return/Exchange is applicable only on wrong and damaged products
2. After selecting the order, decide if you want to return the product or exchange it. Return is not applicable if you don't like the colour. In the case of a return, the amount will be refunded after the product has been collected. In the case of an exchange, if there is a size issue, get an exchange in place of it.
Usually, Hottie Pooh provides 3 days to return the product. After 3 days, you will not be allowed to create a return request.
3. After you click on the return, you will be asked to select reasons why you want to return the product. You can also provide additional details in the section provided.
4. The next step is to select the address from where the product has to be picked up. You can choose the time slot which is comfortable to return the product.